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Pala Casino Spa & Resort earns 2010 Auto Club Four Diamond Award

19 October 2009

PALA, California -- (PRESS RELEASE) -- Pala Casino Spa & Resort has earned the 2010 AAA Four Diamond Award marking the sixth consecutive year it has received that top recognition from the Automobile Club of Southern California.

"North America's AAA Diamond rating system is a long-trusted method of rating lodgings and dining establishments, especially during what has been a difficult economic year for the hospitality industry and travelers," said the Auto Club's Approved Accommodations Supervisor Patricia Marenco in making the announcement. "Southern California's hotels and restaurants that earn the AAA Four Diamond award maintain a very high standard of service in their hotels and restaurants in order to continue pleasing their guests."

The coveted rating plaque features a design of four raised simulated diamonds and the AAA Four Diamond Award logo. It is presented to hotel and restaurant general managers and executive chefs to recognize the award-winning properties, which rank among the top 3.4 percent of more than 2,600 Southern California hotels, motels and restaurants inspected by the Auto Club, the nation's largest AAA affiliate.

"Recognition from the Auto Club with this top award for the sixth consecutive year is an ongoing tribute to every team member at Pala Casino Spa & Resort," said Bill Bembenek, Pala' s chief executive officer. "Everyone can take great pride in knowing that their daily commitment to quality and guest service continues to place them at the top of the industry."

The recently expanded Pala Casino Spa & Resort includes a Las Vegas-style casino with over 2,000 slot machines, 15 poker tables and 87 table games; a 507-room hotel; a 10,000-square-foot, full-service spa and salon that features 14 treatment rooms; a state-of-the-art fitness center; swimming pool with 12 private poolside cabanas; and dual-temperature outdoor Jacuzzi. Pala also offers ten restaurants and 40,000-square-feet of meeting and convention space. The state-of-the-art Pala Spa won the 2009 Best Casino Spa from Spas of America

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