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Mohegan Sun named Hospitality Hero

19 March 2021

(PRESS RELEASE) -- The Connecticut Convention & Sports Bureau has named Mohegan Sun in their first group of honorees for their new Hospitality Heroes recognition list. The CTCSB is Connecticut’s only statewide meetings & sports event sales and marketing organization, and works with planners and promoters to book new or returning conventions, meetings and sports businesses. The new Hospitality Heroes recognition program highlights hospitality industry members for their innovative business initiatives and community support over the past year, despite potential financial and health challenges caused as a result of the COVID-19 pandemic.

“We’re really excited to be named as one of CTCSB’s Hospitality Heroes”, said John Washko, VP of Exhibitions and Sales for Mohegan Sun. “Mohegan Sun as a whole, and certainly our Meetings & Conventions team, has put in a great deal of time, effort and dedication over the last year to make sure we’re able to chart a productive, positive and safe path forward for our guests, clients and partners. This honor is a strong reflection of that hard work, and we thank the CTCSB for this recognition and their great work for the state of Connecticut.”

According to the CTCSB, Mohegan Sun has been recognized as an early leader by demonstrating to the meetings and hospitality industries worldwide how to continue working safely and creatively during COVID via hybrid meetings and events. In November 2020, Mohegan Sun partnered with Northstar Meetings Group to present a special conference called “Reconvening for Recovery: Live!”. This hybrid event was dedicated to helping businesses navigate planning successful hybrid meetings, conferences and conventions, all while complying with industry health and safety protocols. Mohegan Sun was able to safely host 75 attendees in-person and over 1,000 attendees digitally who were fully integrated into the event.

The Meetings & Conventions team at Mohegan Sun created a COVID-19 resource center designed to assist planners in safely creating meetings, conventions and events. This resource center includes adjusted capacity charts, details on hosting hybrid events, and other information regarding health and safety protocols that Mohegan Sun has implemented to safely host events. Mohegan Sun also receives the Hospitality Heroes recognition from the CTCSB after successfully operating a mass vaccination clinic through a partnership with Yale New Haven Health in the Earth Expo & Convention Center.

Mohegan Sun reviews all health and safety protocols and regularly updates them to reflect the needs of the community, with the consideration of state and federal recommendations.

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