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Computer glitch causes long wait for payouts

9 August 2010

HARRISON COUNTY, Indiana -- Horseshoe Casino customers had a long wait of several hours to collect their winnings when a computer system failure occurred, according to the (Louisville Kentucky) Courier-Journal.

The glitch occurred on Sunday afternoon, forcing riverboat staff to visit each machine, unlock and pay out winnings in cash, The Courier-Journal reported.

The casino called in "off duty slot technicians" to help the situation, as some punters grew agitated by the wait, The Courier-Journal report noted.

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