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Mark Grossman Gaming Guru - Page 4Tech Vocabulary5 November 2004
The vocabulary of the tech world is ever evolving and there's always something new to learn. Writing a column like this in the mid '90s, I can remember defining the "Internet" and "bandwidth." ("Bandwidth" is the thing I lack when my kids call me at the office with a homework question.) Now we have new words ... (read more)
Contract Management Software22 October 2004
Most businesses collect contracts at a prodigious rate. It's almost insidious as the shear numbers grow. If you stop and consider, you probably have contracts like software licenses, office space leases, maintenance agreements, warranties, website hosting agreements, employee leasing and agreements with independent contractors. ... (read more)
Spyware11 October 2004
Just the word--"spyware"--sounds evil. Well, it is, and the problem is that it's not clearly illegal. It's time that it was.
Did you know that with spyware somebody could be logging all your keystrokes and having that information sent to them over the Internet? They could also be looking at your private financial information, your confidential memo or other private information. ... (read more)
Outsourcing17 September 2004
If your business is considering outsourcing some or all of its Information Technology, whether to a domestic service provider or offshore, you will need some outside help to get this right. It's just too complicated to take this on alone. You don't want the cost of your education to be a failed ... (read more)
Document/Data Retention Policy27 August 2004
Enron. Document shredding. File deletion. Arthur Andersen.
It's one of those old law school clichés: "Law is common sense as modified by the courts and legislature." Now, let's take this idea and apply the smell test to Arthur Andersen's past actions. In case you were in Antarctica over the last few ... (read more)
Clickwrap and Browsewrap Agreements13 August 2004
When you register with a new Web site you want to use, the registration process often asks you to click "I Accept" to some agreement governing your use of that Web site. If you've ever wondered if that was now an enforceable contract, the simple answer is almost certainly "yes." Tech lawyers call them ... (read more)
Disaster Recovery2 July 2004
Experts estimate that every year American businesses lose $4 billion to computer downtime. Catastrophes like Hurricane Andrew and 9-11 should have taught us how quickly an average day can go bad. Have you ever thought about how your business would recover if you lost your entire information technology ... (read more)
Evaluating a Possible Lawsuit18 June 2004
If your tech deal goes sour, you may find yourself evaluating whether to sue to recover your damages. This column will tell you about some of the things I look at in evaluating a possible lawsuit. You might find it helpful if you do this preliminary analysis before you call a lawyer.
When a client calls ... (read more)
Digital Record Keeping7 May 2004
Much of what you do every day is recorded some place on some computer somewhere. Whom you called on the telephone, your e-mails, your ATM withdrawals, what toll booth you passed through, when you turned your office alarm on and off and so on are all logged somewhere. Where there's a record, there is always a risk that somebody will use the information against you. ... (read more)
Project Scope Creep2 April 2004
Have you ever had the feeling that your outsourced tech project would never stop growing? Have you ever felt like it'll never be finished? Your project may be suffering from "scope creep."
"Scope creep" is an insidious growth or change in your project which happens while you're working on your project. ... (read more)
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