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John Robison Gaming Guru - Page 41Ask the Slot Expert: Convincing a player that stopping a spin has no effect on a slot machine's spin27 March 2019
Question: Hmm, why not start here? http://media.igt.com/support/IGTStandardVoucherLayout_v2-2.pdf
Much of what you wrote about [slot tickets] is, well, not really right at all.
Except for the basic idea that you can't cheat by altering the ticket (creating a fake ticket). You are correct, that's never ... (read more)
Ask the Slot Expert: What information is on a slot ticket?20 March 2019
Question: While on a cruise I found a $300 slot voucher the first night. I turned it over to the cashier and asked if they would be able to find the owner. I was told yes!
Well, it took five days before the owner was found.
So my question is: What information is on the voucher, and if you use a ... (read more)
Ask the Slot Expert: Hard Rock Atlantic City stunning improvement over Taj Mahal13 March 2019
Question: Since the Hard Rock Casino opened in Atlantic City this past summer, it has quickly become our favorite
destination. They did a fantastic job of renovating the outdated Taj Mahal. The new place is stunning
and they have been very generous.
The question that I have for you relates to the Hard Rock Casinos
in Florida, as well as other destinations. ... (read more)
Ask the Slot Expert: How many hands between royals on a machine?6 March 2019
Question: When a person hits a royal flush, how long will it take that same machine to hit again?
Answer: The machine could hit another royal flush on the next hand or it might take 40,000, 80,000 or 100,000 hands to hit another royal. There's no way to know how many hands it will take. Because every ... (read more)
Ask the Slot Expert: More frustrating video poker situations27 February 2019
Question: As to errors on ticket redemption machines: I have only had one. It was at Hollywood casino Tunica for $300. They checked the machine and it reported amount dispensed. I would be careful not counting your money. I count mine before I walk away from the machine.
Your play is being monitored in most casinos. ... (read more)
Ask the Slot Expert: A casino promotion with diminishing returns20 February 2019
Some follow-ups on previous columns.
A few weeks ago I wrote about casinos that were discouraging play. In the following week, I corrected that description and said that the casinos weren't discouraging play so much as they were missing opportunities to encourage play. Well, here's a promotion that does discourage play.
... (read more)
Ask the Slot Expert: Am I under casino surveillance?13 February 2019
Have you ever noticed how some ticket redemption machines give you the bills first and then the change, and others give you the change first and then the bills?
A couple of days ago I used a machine to redeem a ticket for $300.38. This machine gives coins first then bills. I usually count the bills and the change before leaving the machine to verify that it gave me the correct amount. ... (read more)
Ask the Slot Expert: Are barred players entitled to their cash back outside Nevada?6 February 2019
Question:
Reading your Gaming Guru columns distributed by Casino City Times is one of things I look forward to every time I log into my e-mail account. Thanks for presenting all the extremely valuable information that you have provided over the years, in an entertaining and very readable format.
My ... (read more)
Ask the Slot Expert: A casino changes a promotion — and makes it better!30 January 2019
Over the past few weeks I've complained about actions that casinos have taken. This week I want to laud a casino for an action it took that actually improved a promotion. It's not a fairy tale. It really happened.
For many years, the Suncoast Casino offered a Dinner and a Movie promotion. Earn a certain ... (read more)
Ask the Slot Expert: Dine-in only dining credits23 January 2019
Every casino promotion and benefit is designed to get you to go to the casino. Some go a step further and are designed to get you to stay in the casino longer, the theory being that the longer you stay in the casino, the more you'll play.
I have a small problem with one benefit that is designed to get you to stay in the casino — dine-in only dining credits. ... (read more)
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