CasinoCityTimes.com

Home
Gaming Strategy
Featured Stories
News
Newsletter
Legal News Financial News Casino Opening and Remodeling News Gaming Industry Executives Author Home Author Archives Author Books Search Articles Subscribe
Newsletter Signup
Stay informed with the
NEW Casino City Times newsletter!
John Robison Archives
More Strategy Experts

John Robison Gaming Guru

author's picture
 

Ask the Slot Expert: Facial recognition at slot machines

10 April 2024

By John Robison

Question: Are there cameras in VLT machines to identify players?

Answer: I suppose the theory is that the machine's generosity will be affected by who is playing it.

Let's say that the casino can alter a machine for whatever reason. What kinds of safeguards have to be in place to prevent employees from goosing machines when their friends play them and splitting the winnings afterwards?

That said, I found this sentence about how facial recognition could be used in the casino in Facial Recognition in the Gambling Industry on the BetMGM site:

On the one hand, it can be used to identify regulars and VIP players and customize games according to their preferences, making the user experience all the more satisfying.

What could be a more satisfying user experience than hitting loads of jackpots and royal flushes? (Unless, of course this is that Twilight Zone episode in which the recently deceased two-bit thug goes to a casino and wins every bet and finds out at the end of the episode that he isn't in heaven, he's in "the other place." Oops, sorry. Spoiler alert.)

In this case, though, I think user experience is the experience ancillary to the playing experience, like automatically bringing the player's favorite beverage to the machine or table. I have to admit that I don't know what the author meant by "customize games" and he doesn't give any examples in the article. This section of the article is about how facial recognition "could be used", so maybe he's just spitballing.

I'm also a bit perplexed by what he said was on the other hand:

On the other hand, it could prove problematic because customer privacy has to be respected — not everyone may want the casino to know when they are visiting and how often they are coming in.

Maybe I'm wrong, but I think the only people who don't want the casino to know they're there are people who aren't supposed to be there or who want to cheat the casino. On my other hand, there might be many people who don't want the public to know they're there, like the former Secretary of Education I first learned about from Frank Scoblete. According to his Wikipedia page, William Bennett preached about family values and personal responsibility -- and also was a high-stakes gambler who lost millions of dollars in Las Vegas. Awkward!

Casinos don't publicize their security measures, but it's entirely possible that they may use facial recognition software on the cameras at the entrances to identify certain people entering the casino, like banned individuals (How Integrated Resorts and Casinos Are Leveraging Facial Recognition Software for Increased Security) or V-VIPs (Enhance the VIP Experience with Facial Recognition).

You don't have to worry about the casino using a camera to identify you when you're playing a penny machine, especially not if you're using a players card. If you're not supposed to be in the casino, for whatever reason, they may have already detected your presence using the eye in the sky.


If you would like to see more non-smoking areas on slot floors in Las Vegas, please sign my petition on change.org.

I didn't know that the Nevada State Legislature meets for only a few months every other year and I had missed the deadline to propose new legislation when I started the petition. We'll be electing a new legislature this year, so let's keep gathering signatures.


 

Ask the Slot Expert: A tale of two bankrolls

3 April 2024
Two slot players are sitting side by side at identical Double Diamond machines. They each put $100 into their machines and bet the max on each spin. After an hour or so of play and playing the same number of spins, they get up to go get something to eat at the food court, the buffet having been closed four years ago. ... (read more)
 

Ask the Slot Expert: Thoughts on Video Poker Analyzer

27 March 2024
Question: An interesting article about the analyzer, and since it needs to be connected to the players card and the machines could only be of value to the casinos, not the players. Obviously the only help the players can get is by using software that lets them know if they make mistakes, but it is on ... (read more)
 

Ask the Slot Expert: A video poker product whose time has passed

20 March 2024
You may not recognize John Acres' name, but you know some of the slot technologies he helped develop like player tracking systems and progressives. I attended a seminar he gave about his player tracking system at the World Gaming Congress around 2000. He sold that company, Acres Gaming, to IGT. His new ... (read more)

Next 10 Articles >

  • Featured Articles

Hit Frequency, Reno, Atlantic City, Double Up

Hi there, Has there ever been any research done into what number of times a slot machine will pay "anything" during one hundred spins on the average? I have counted many times and find the average slot machine will pay roughly 16 times out of 100 spins. That includes winning a lowly cherry return to a bigger win. ... (read more)
 

Slot Machine Pay Off

Dear John, In reference to the reader's question about slot machines where you play for gold or silver tokens: In Las Vegas, many of the casinos have 25-cent slots that pay off a $10 jackpot with a $10 silver souvenir token. ... (read more)
 

Declare Your Independence from the Slots

On this Independence Day as we celebrate 226 years of independence from the tyranny of the British, consider making your own Declaration of Independence from the tyranny of the slot machines. You don't have to stop playing machines altogether. Just switch to playing video ... (read more)
 

Guide to Winning at Slots: The Best Number of Coins to Play

Every casino guide to gaming recommends playing maximum coins on all slot machines. And almost everyone who's written a book about slots also recommends playing maximum coins when playing a slot machine. I analyzed over 1,000 slot machine programs and I discovered that ... (read more)
John Robison
John Robison is an expert on slot machines and how to play them. John is a slot and video poker columnist and has written for many of gaming’s leading publications. He holds a master's degree in computer science from the prestigious Stevens Institute of Technology.

You may hear John give his slot and video poker tips live on The Good Times Show, hosted by Rudi Schiffer and Mike Schiffer, which is broadcast from Memphis on KXIQ 1180AM Friday afternoon from from 2PM to 5PM Central Time. John is on the show from 4:30 to 5. You can listen to archives of the show on the web anytime.

Books by John Robison:

The Slot Expert's Guide to Playing Slots
John Robison
John Robison is an expert on slot machines and how to play them. John is a slot and video poker columnist and has written for many of gaming’s leading publications. He holds a master's degree in computer science from the prestigious Stevens Institute of Technology.

You may hear John give his slot and video poker tips live on The Good Times Show, hosted by Rudi Schiffer and Mike Schiffer, which is broadcast from Memphis on KXIQ 1180AM Friday afternoon from from 2PM to 5PM Central Time. John is on the show from 4:30 to 5. You can listen to archives of the show on the web anytime.

Books by John Robison:

The Slot Expert's Guide to Playing Slots