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Gaming Guru
More on soliciting tips16 August 2010
Bill, Thanks for your reply to my column that contained a letter from a NY gaming attendant in which he or she questioned why it was okay for a cashier to have a tip jar, but it was not okay to tell a patron that the floor attendants can accept tips. I disagree that your casino's soliciting tips for the dealers is done without any pressure. Having a tip jar is no pressure -- or, at least, gentle pressure, a reminder. Having a tip jar and actively soliciting the tip with a request that one not forget the dealers puts pressure on the patron to leave a tip. We know we're supposed to tip a waiter and a taxi driver, even though they don't have tip jars. The casino cashiers can let patrons know they can accept tips by putting tip jars at their stations. How can floor attendants like the one who wrote the letter tell patrons that they too can accept tips? Wear a sign? Strap tip jars to their legs? I suppose in the end it's up to us to remember to tip the casino employees for the services they give us. If the employee is not able to accept the tip, he or she will politely decline it. Best of luck in and out of the casinos, Send your slot and video poker questions to John Robison, Slot Expert, at slotexpert@comcast.net. Because of the volume of mail I receive, I regret that I can't reply to every question. This article is provided by the Frank Scoblete Network. Melissa A. Kaplan is the network's managing editor. If you would like to use this article on your website, please contact Casino City Press, the exclusive web syndication outlet for the Frank Scoblete Network. To contact Frank, please e-mail him at fscobe@optonline.net. Recent Articles
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