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Ask the Slot Expert: Slot machine prints ticket worth more than $10,00022 May 2019
Answer: Let's start by ruling out a scenario. Your grandson did not win the money. A slot machine will lock up whenever a player wins $1,200 or more on a spin so the casino personnel can generate the necessary tax forms. There's no way he could have won over $10,000 on two spins without having the machine lock up at least once. Furthermore, the casino would hand-pay those jackpots unless the player requested pay-to-meter instead of cash. There are some things that aren't right about the ticket. First, you said that the date on it was 05/16/19 and you suspect the money was won on that date. The date and time on a ticket are always the timestamp of when the ticket was generated. Any large jackpots that would have contributed to the $11,586.60, furthermore, would have been paid by hand. I suppose though that it is possible that someone could have hit multiple $1,000 jackpots and amassed over $10,000 in credits without causing a lock-up. I've had machines print tickets that have gotten caught in the machine. Could that person have cashed out and the ticket gotten caught in the machine until your grandson cashed out? Not likely. I'd definitely call for help if a machine held onto a $10,000 ticket. The slot attendant would have opened the machine and removed the ticket. The second thing that is unusual about your ticket is that it is valid for 2,000 days. I have never heard of a ticket being valid for more than 180 days, let alone 2,000. Over five years? Some casinos aren't even in business that long. Now, you mentioned contacting your lawyer, presumably to attempt to collect on the ticket. I don't think you have any chance of collecting. We know your grandson didn't win the money. If the money had been left on the machine, he still didn't win it and it belongs to someone else. I'm reminded of a time when I went to ABC News in New York to be interviewed for a segment on a person who was denied a jackpot in New Mexico. She was playing a video slot with a top jackpot of a few thousand dollars. After a spin the machine displayed a message that she had won over $10,000 — an amount that was not possible to win on that machine. Clearly this was a malfunction. I thought that legally the only thing she was owed was a refund of the amount she had bet. Malfunctions void all pays and plays. The casino could also offer a comped meal at its gourmet restaurant or even pay her the top jackpot possible on the machine, a PR jackpot. In any case, she wasn't entitled to the amount that was displayed — and neither are you. Your grandson is entitled to get whatever was left of the $5 he put in the machine. Or the casino could buy the ticket back for $5. Or you could hold onto the ticket. I think what you have is a $5 souvenir. Send your slot and video poker questions to John Robison, Slot Expert™, at slotexpert@slotexpert.com. Because of the volume of mail I receive, I regret that I can't reply to every question.
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