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Venetian, Palazzo earn AAA Five Diamond ratings

12 August 2011

LAS VEGAS, Nevada -- (PRESS RELEASE) -- The Venetian Resort-Hotel-Casino and The Palazzo Resort Hotel Casino, two of the world’s largest and most luxurious resorts, both owned and operated by global resort developer Las Vegas Sands Corp., are pleased to once again add to their distinguished roster of accolades the prestigious AAA Five Diamond® Award for 2012. This marks the fifth consecutive year The Venetian has been awarded with this esteemed honor and third consecutive year for The Palazzo.

To celebrate, the resorts are hosting a ‘Five Day, Five Diamond Scavenger Hunt’ from Aug. 22 – 26. Visitors and guests will have the opportunity to win exclusive prizes by finding the day’s diamond hidden somewhere different each day throughout both Five Diamond resorts.

“These Five Diamonds represent our respected team members’ dedication to the finest details while providing unmatched service to each and every one of our guests,” said John Caparella, president and chief operating officer of The Venetian, The Palazzo and Sands Expo. “Smiles, greetings and committing to going above and beyond each day for our guests truly make this recognition possible. This scavenger hunt gives our guests the opportunity to celebrate this honor with us.”

From restaurants and lounges to the resorts’ signature amenities and attractions, the ‘Five Day, Five Diamond Scavenger Hunt’ will test guests’ knowledge of the world’s largest resort complex. Contestants must follow The Palazzo on Twitter at @PalazzoLasVegas and The Venetian at @VenetianVegas to receive the resorts’ clues posted daily. To enter, contestants must take a self-photo with the diamond and properly include the resort’s Twitter username and the #5day5diamond hash tag.

Winners will be randomly selected each day and announced via Twitter. Possible prizes available to win include a two night stay at The Venetian or The Palazzo, show tickets to one of the resorts’ acclaimed shows, dinner for two, a private gondola ride, a gift certificate to The Grand Canal Shoppes and The Shoppes at The Palazzo and an extravagant 18 karat white gold pendant with round white diamonds and white diamond center stone exclusively from luxury jewelry designer Simon G. Jewelry.

The AAA Five Diamond Award is the most coveted designation for hotels and restaurants in North America. Representing the upper echelon of the hospitality industry, AAA Five Diamond properties represent less than one-half percent of more than 31,000 AAA-approved properties throughout the United States. Exceeding guest expectations, providing meticulous service and maintaining impeccable standards of excellence are the fundamental hallmarks of the AAA Five Diamond Rating.

“Five Diamond establishments consistently deliver a high level of personal attention to every guest,” said Michael Petrone, AAA director of Tourism Information Development. “Awareness and follow through are critical when dealing with the most discriminating guest expectations. To achieve and maintain superior standards on a daily basis is a rare accomplishment. AAA is pleased to recognize The Venetian and The Palazzo with the AAA Five Diamond Rating.”

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