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VeCommerce expands Woodbine's telephone wagering system13 August 2007LITTLETON, Massachusetts -- (PRESS RELEASE) -- VeCommerce Inc., a speech self- service technology company based in Littleton, MA, announced its contract with Woodbine Entertainment Group to expand their existing telephone wagering system. Woodbine, located in Toronto, Ontario, is a leader in Canada's entertainment industry and specializes in pari-mutuel wagering. The expanded system was fully operational on August 10, 2007. Sean Pinsonneault, Woodbine's Vice President, Wagering Services, said, "Based upon our long-term relationship and business results, we have full confidence in VeCommerce's ability to deliver a robust and effective installation to benefit our customers' increasing requirements." Building on the success of previous VeCommerce deployments at Woodbine, this expansion more than doubles the current VeCommerce installation to a new total of 250 ports, the equivalent of 250 operators. The installation includes VeBet and VeRecord, VeCommerce's premier telephone betting application and integrated call recording technology. With its ability to handle wagering, funding, and recording, VeBet is a cost-effective, efficient, and accurate application that assists in generating revenue. The system permits callers to wager quickly, accurately, and efficiently. VeRecord provides secure recording, archiving, and playback of every VeBet transaction. This protects against consumer fraud and aids in transaction repudiation investigations. "We're pleased to have earned this opportunity to expand Woodbine's capability to maintain their leadership position in telephone wagering," said Paul Hallett, president of VeCommerce Inc. VeCommerce Inc. is the North American subsidiary of VeCommerce Ltd, the Australia-based global leader in the provision of voice self-service solutions. With over 20 years in the communications and call processing industries, VeCommerce delivers solutions to such diverse industries as wagering and gaming, ticketing and transportation, financial services and banking, and state and local governments. |