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UK Gambling Commission aims to make online gambling safer

• Further protecting children by banning operators from providing free-to-play demo games until a consumer's age has been determined.
• Improving the speed and effectiveness of age verification processes.
• Ensuring operators set limits on consumers' spending until affordability checks have been conducted.
• Tackling unacceptable marketing and advertising and unfair terms, and improving complaints and disputes procedures.
• Strengthening requirements to interact with consumers who may be experiencing, or are at risk of developing, problems with their gambling.

• Assess the effectiveness of the current tools available to consumers to manage their gambling.
• Review gambling product characteristics to identify whether particular features pose greater risk of harm than others.
• Review requirements on the protection of customer funds and consider whether there are sufficient protections around dormant accounts.
• Consider whether gambling on credit should continue to be permitted.
• Consider whether to make changes to ensure that consumers can withdraw funds more easily.

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