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San Manuel casino receives CCPG certification

HIGHLAND, California -- (PRESS RELEASE) -- San Manuel Indian Nation -- The San Manuel Band of Mission Indians and California Council on Problem Gambling (CCPG) today jointly announced the designation of the San Manuel Indian Bingo & Casino as a "Certified Responsible Gambling Establishment."

Certification conferred by the CCPG follows months of employee training and policy implementation to meet or exceed CCPG criteria for educating, identifying and reaching out to problem gamblers. As a requirement of certification, all casino team members and management underwent extensive training in order to gain an understanding of problem gambling, identify symptomatic behaviors and offer helpline referrals when appropriate.

As part of certification, the casino has taken an aggressive approach to responsible gambling, posting signage and placing brochures in highly visible locations throughout the property and directing patrons to the 24-hour confidential Problem Gambling Helpline: 800-GAMBLER.

"We commend the San Manuel Band of Mission Indians, only the second tribal casino to receive this certification in the entire State, as leaders in recognizing and proactively addressing the issue of problem gambling," said Bruce Roberts, CCPG executive director. "We believe that all horse tracks, card rooms, the California State Lottery and tribal government gaming facilities should implement similar programs."

This recognition of the San Manuel Indian Bingo & Casino as a responsible gaming facility is an outgrowth of several years of effort by casino management to increase awareness of problem gambling. Certification assures the public that San Manuel has taken all the steps necessary to mitigate negative consequences that affect a small percentage of the population.

"In order to obtain certification from the CCPG, facilities need to establish and maintain certain criteria such as making problem gambling information available to patrons, barring anyone under 21 years from entering the casino, and establishing a self exclusion policy. Fortunately, San Manuel already had these policies and practices in place." said Roberts. "Our goal was to enhance existing programs and help create the most complete responsible gambling program possible."

"Long ago, San Manuel recognized the need to have policies in place to assist problem gamblers and this certification validates our efforts," said Ron Mastandrea, casino general manager. "Through this partnership we are able to be even more responsive to problem gamblers who need help."

San Manuel Indian Bingo & Casino is a gaming establishment in Southern California that is located 70 miles from downtown Los Angeles. The Casino draws 2.2 million visitors a year and employs some 3000 people.

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