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Player ID requirements for gambling at physical retailers in Denmark

25 September 2023

(PRESS RELEASE) -- From 1 October 2023, it will be mandatory for players to identify themselves with a so-called Player ID when placing bets at a physical retailer, such as kiosks or betting shops. The ID must be used when the player places bets in physical shops.

There are no requirements for how individual gambling operators design their Player ID. This means that the gambling operators themselves decide whether their Player ID is a virtual ID, e.g. in an app, or whether they issue a physical card.

In order for a player to receive a Player ID, it must be linked to a gambling account with the gambling operator, where the winnings are paid out. Among other things, the Player ID allows the player to set a deposit limit. At the same time, the ID ensures that the player does not lose their winnings, for example if a betting slip is lost.

The Player ID means that a player who has excluded themselves from gambling with ROFUS after 1 October 2023, is also blocked from gambling in physical stores.

The background for requirements for registration of players and mandatory use of Player IDs is a political desire to increase consumer protection and reduce the risk of young people under the age of 18 gaining access to gambling in physical stores. In addition, there is a desire to strengthen efforts to combat match-fixing and money laundering.

The implementation of a mandatory Player ID in the physical betting market was politically agreed in November 2019.

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