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Nugget Casino Resort releases reopening plans

22 May 2020

Nugget Casino Resort announced the below safety and health guidelines it is implementing in order to reopen the property when it is safe and permitted to do so.

"We expect that The Nugget Casino Resort will soon reopen, and we are excited to welcome you back. We have been busy with our planning to ensure that when you return, you come back to a clean, safe and healthy environment, all while enjoying the same great Nugget hospitality and excitement you have come to know.

Under the guidance of our dedicated management team, our employees are implementing enhanced health & safety protocols in accordance with State of Nevada and Centers for Disease Control (CDC) guidelines including physical distancing, increased frequency of cleaning and sanitization along with mandatory face-coverings for all Nugget employees. The Nugget will follow these protocols to protect the health and safety of our guests and our valued employees. Every Nugget employee is being trained on overall awareness concerning COVID-19, including incident protocols in the unfortunate event that one of our guests or employees tests positive for the virus. In addition, every department has been trained on enhanced cleaning and disinfecting protocols specific to its area using cleaning and disinfectant methods recommended by the CDC and otherwise required by applicable state and local authorities.

Every Nugget employee will be tested for COVID-19 prior to returning to work.

Other important safety enhancements the Nugget is implementing include the following:

Temperature Checks: Points of entry will be limited to allow our security team to conduct mandatory non-invasive temperature checks of patrons. In addition, Employees will be required to have a temperature check each day before starting work at the Nugget. Employees or guests displaying a temperature over 100.4°F or higher will be required to undergo secondary temperature screening. Employees or guests confirmed to have a temperature over 100.4°F may not be allowed entry to the property and will be advised to self-isolate and call his or her health care provider for instructions. No employee will be permitted to return to work until authorized by his or her health care provider to do so. Nugget staff will be available to provide all reasonable assistance to guests who are confirmed with a temperature over 100.4°F or who are otherwise displaying symptoms.

Personal Protective Equipment (PPE): All employees will be trained on how to effectively use PPE and are required to wear face masks in accordance with state and local guidelines. Guests are encouraged to wear a mask or face covering while on property, but this is not mandatory. Masks will be available for purchase at the Nugget Gift Shop.

Hand Sanitizer: Hand sanitizer dispensers, touchless whenever possible, will be placed at key guest and employee entrances and contact areas such as driveways, reception area, hotel lobby, the casino floor, adjacent to ATMs, restrooms and restaurant entrances, meeting and convention spaces, elevator landings, the pool, and the fitness center.

Physical Distancing: Guests are asked to practice physical distancing by standing at least six feet apart from others not traveling with them while standing in lines, waiting for elevators, or moving around the property. Signage has been installed throughout the property to indicate where patrons may stand while waiting in lines and to remind guests to maintain the appropriate six feet of physical distancing.

Hand Washing: All guests are encouraged to wash their hands frequently with soap and water, for 20-seconds and after any of the following: using the restroom, sneezing, touching their face, blowing their nose, or coughing. Employees are required to wash their hands in these situations, as well as before and after performing their various cleaning and service duties. Employees are also required to wash their hands before starting shift, when going on break, when returning from break, in between guest interactions as well as any other opportunity they have to wash their hands for at least 20 seconds using soap and water.

As you can see, we take your health and well-being seriously and it starts with our employees, whose health and safety is paramount to creating a welcoming and safe experience. Their diligence and hard work will insure the safe and clean atmosphere you deserve and the level of gaming action, great dining, and fun you expect. We sincerely appreciate your patience and understanding during this staged reopening process and we look forward to welcoming back to the Nugget!"

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