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Jumer's Casino and Hotel will reopen Wednesday

29 June 2020

(PRESS RELEASE) -- Jumer's Casino and Hotel will implement a comprehensive program ahead of its 1 July reopening that features new health and safety standards aimed at helping keep guests and employees safe while slowing the spread of COVID-19.

The program, called Play It Safe, encompasses the casino’s new operating procedures, which have been reengineered to minimize contact risk. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC). As part of this effort, the facility will undergo rigorous, ongoing cleaning and sterilization with Ecolab® products, which are formulated to eliminate bacteria and viruses such as COVID-19 and will close nightly for a deep-cleaning of all public areas.

“In reopening, we are extremely focused on helping protect the health and safety of our guests and employees,” said Travis Hankins, general manager of Jumer’s Casino & Hotel. “ With our Play It Safe program, we are employing best practices and have worked with state and local health officials to ensure we are taking appropriate safety precautions.”

Key elements of the Play it Safe program include:
  • Guests are asked to adhere to social distancing protocols while waiting to enter.
  • All incoming guests will be added to a guest registry and their identity will be stored as a record of their visit.
  • All guests will be required to wear a mask or other face covering during their visit.
  • Temperature screening of guests takes place upon entering the facility.
  • An on-site Clean Team has been created, and its members are equipped with Ecolab multi-surface cleaner and disinfectant to conduct ongoing sanitization of all surfaces. They will help to protect guests by dispensing hand sanitizer and spot cleaning slot machines and other surfaces on request. *Social distancing protocols are in place throughout the facility.
  • Touchless service and payment options are now available at food and beverage outlets.
  • Hand-sanitizing stations have been added at the entrance and throughout the facility.
  • Air exchange settings have been bolstered to optimize air quality within the facility.
  • Some service offerings may be limited or unavailable to help maintain safe social distancing and health and safety guidelines.
  • As always, no smoking will be permitted within the facility, and a designated smoking area is maintained outside of the building.
Employees will undergo comprehensive training on Play It Safe™ health and safety standards and are required to strictly adhere to Play It Safe™ policies and procedures, including rigorous sanitization and hygiene requirements. Employees take a health check, including a temperature screen, when they report to work and are required to wear masks while on duty.

Jumer’s will reopen at one-half capacity per the state’s directive and will feature a reduced number of slots and table games with no poker. The Lucky North® players club will have limited hours, and food and beverage options will also be limited to the Blue Square Cafe. The casino’s hours will be 9 a.m. to 1 a.m. Sunday through Thursday and 8 a.m. to 3 a.m. on Fridays and Saturdays.

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