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Jackson Rancheria Casino and Hotel announces 8 June reopening

29 May 2020

Jackson Rancheria Casino & Hotel is going to be reopening at 8 June at noon. The California resort will require everyone to weak a mask in order to enter. Below are more of the safety protocols being implemented.

"We are excited to reopen and welcome all guests back to Jackson Rancheria Casino Resort. While we are eager to return to doing what we all love most, guests should be aware of the changes made upon arrival, entrance, and re-entering the casino and hotel.

Below is a list of what you can expect when you arrive.

Handicap drop-off – is available, however, there is no Valet available to aid in disembarking from your car. At least one able body person should accompany your party.

Wheelchairs – are no longer available.

Wait Times & Standing – guests may experience extended wait times and stand in lines in order to enter. We ask that you please be patient. We will get everyone in safely and as soon as possible. Unfortunately, extra seating or benches do not allow for 6 ft. between each person as necessary for social distancing.

Of course, the health and well-being of all is our top priority. Therefore, health & safety and social distancing protocols will be in place upon entry to the casino.

Required of all guests:
  • A short self-health screening and temperature check (below 100.4 F) for entrance.
  • Facemasks will be required to enter the casino and hotel. If a medical condition prevents you from wearing a mask, we ask that you return once masks are no longer required.
  • Hand sanitizer will be applied.
Additional precautionary measures have been implemented:
  • Jackson Rancheria Casino Resort has implemented a number of precautions and procedures, modifications to the physical property, and cleaning and sanitizing protocols to protect guests and employees from Covid-19.
  • Plexiglass barriers have been installed at the Dreamcatcher’s Club, Casino Cashier’s Cage, Player Development, Margaret’s Café Bakery Case, Pacific Grill, Hotel, RV Park, and Retail Outlets to ensure safety and social distancing.
For the health and safety of all, we kindly ask that if you are experiencing any of these Covid-19 symptoms, that you please do not enter the casino or hotel:
  • Unexplained muscle aches
  • Cough
  • Fever
  • Difficulty Breathing
If you are exhibiting any Covid-19 symptoms, security staff may take precautionary measures including temporarily restricting you from entering.

Guests may re-enter the casino and hotel at any time but must adhere to entrance protocols. The best strategy is to plan your visit and bring everything with you from your parked car. Even if you have previously entered the casino, you will be asked to re-enter through the health & safety protocols put in place."

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