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JACK Cleveland Casino opens its doors

12 May 2016

(PRESS RELEASE) -- The numbers don't lie - 400,000 casino chips weighing 2,000 pounds, 1,800 pairs of dice and 30,000 fresh decks of cards.

That's just a glimpse of what it takes to transition Ohio's first casino to new management, new leadership and a new brand with a spicy attitude. JACK Cleveland Casino debuted Wednesday, charting a unique path in gaming entertainment.

Hundreds of individuals worked thousands of hours over many months to reach this unprecedented milestone, securing JACK Cleveland Casino as the region's premier entertainment destination.

The changeover required the design and deployment of cutting-edge technology, the conversion of hundreds of signs inside the casino and throughout the region, the redesign of 125 table games, and the
integration of more than 1,500 downtown team members into the JACK Entertainment family. In addition, the company transitioned thousands of guests to its new groundbreaking player loyalty program, ClubJACK, providing exceptional dining, travel and event perks.

"Today is the result of a lot of hard work and dedication by our team members and now it's time to have some fun," said Matt Cullen, JACK Entertainment chief executive officer. "Everyone walking through our
doors will be immersed in our distinctive culture and enjoy a dynamic new gaming experience."

"Importantly, today's grand opening celebration represents our continued commitment to Cleveland, a city that we love," Cullen continued. "Cleveland is home to nearly 5,000 team members affiliated with the Rock Ventures family of companies, and we are steadfastly dedicated to our guests, fans, and customers."

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