CasinoCityTimes.com

Home
Gaming Strategy
Featured Stories
News
Newsletter
Legal News Financial News Casino Opening and Remodeling News Gaming Industry Executives Search News Subscribe
Newsletter Signup
Stay informed with the
NEW Casino City Times newsletter!
Related Links
SEARCH NEWS:
Search Our Archive of Gaming Articles 
 

Illinois Gaming Board announces casino reopening protocols

9 June 2020

(PRESS RELEASE) -- On 13 March 2020, the Illinois Gaming Board took the unprecedented step of suspending all statewide casino gambling operations, effective 16 March 2020, in order to prevent the spread of COVID-19 and protect the safety and integrity of Illinois gaming. The IGB’s primary concern during these challenging times is the health and welfare of gaming patrons, employees, IGB staff, and all Illinois residents.

The IGB’s response to the COVID-19 pandemic has been, and will continue to be, informed by data, science and guidance from the Illinois Department of Public Health, the Centers for Disease Control and Prevention and other public health experts.

The IGB is also mindful of the hardship and dire economic disruption this pandemic is causing for
casino operators and employees and host communities across Illinois. The IGB is committed to the safe, fair, deliberate, consistent, and regulatory compliant resumption of casino gambling. The timing and conditions for such a resumption will be based upon public health guidance and metrics, and will proceed within the framework of Governor Pritzker’s Restore Illinois plan.

In accordance with Section 9 of the 29 May 2020 Disaster Proclamation issued by Governor JB Pritzker which requires the Board to develop and implement strategies and plans to cope with and recover from the economic impact of the COVID-19 pandemic and the Restore Illinois Plan. This memo outlines protocols Owners Licensees must follow to obtain approval to safely resume Casino gambling throughout the State.

Toward that end, the purpose of this memo is to outline the protocols Owners Licensees must follow to obtain approval to safely resume casino gambling operations.

Pandemic Response Liaison – Each Owners Licensee shall designate and identify to the IGB an
employee who will serve as the Licensee’s Pandemic Response Liaison. The Liaison will be the
primary point of contact with the IGB regarding the Licensee’s Resumption Plan (discussed
immediately below). The Liaison will also be responsible for ensuring the Licensee’s compliance with
the Resumption Plan, IGB Rules, State law (including executive orders) and applicable IDPH and CDC
6 foot social distancing and COVID-19 requirements. The Liaison shall also assist public health
authorities with any needed contact tracing and information sharing.

Pandemic Resumption Plan – Each Owners Licensee shall submit its proposed Pandemic Resumption
Plan to the IGB. The Plan must receive IGB approval before an Owners Licensee may reopen for any
public-facing casino gambling operations. Submitted plans must be consistent with current IDPH and
CDC guidance, Occupational Safety and Health Administration (“OSHA”) recommendations, Governor
Pritzker’s executive orders, and any other applicable State or local health and safety requirements. The IGB will review and approve all plans in coordination with IDPH.

At a minimum, plans must address in detail the following items:

1. Reopening Procedures, Internal Controls Changes, and Waiver Requests – Plans shall
detail gaming regulatory reopening procedures, and any requested internal control changes or
waiver requests necessary to reopen and/or implement the Resumption Plan.
2. 6 Foot Social Distancing Requirements – Plans shall detail how current 6 foot social
distancing requirements will be observed and enforced in the following settings:
  • points of ingress and egress
  • all queuing areas, including turnstiles
  • elevators, escalators and stairways
  • gaming floor (including pits, table games and slot machines/electronic gaming devices)
  • tables and seating areas, including chairs/stools on the gaming floor
  • players clubs and VIP rooms
  • cage areas
  • count rooms
  • sportsbook areas (including betting windows, kiosks, seating, and carrels)
  • restaurants, food and beverage outlets, bars, and banquet facilities
  • bathrooms (public and employee)
  • gift shops and retail areas
  • ATMs, kiosks and redemption terminals
  • areas hosting promotions and give-a-ways
  • employee meetings and trainings
  • all back of house areas, including employee locker rooms, breakrooms and dining rooms
  • security areas and podiums
  • surveillance rooms
  • accommodation and protection of employees with compromised immune systems
  • procedures for responding to patrons who do not comply with social distancing
requirements
3. Personal Protective Equipment (“PPE”) – Plans shall detail how PPE usage requirements
will be observed and enforced, including without limitation:
  • distribution and availability of face masks and other appropriate PPE to patrons and employees [Note: PPE must be provided at no cost to employees]
  • PPE use requirements for patrons and employees, including exceptions and procedures for identity verification and surveillance purposes
  • procedures for responding to patrons who refuse to comply with PPE requirements
  • procedures for proper and safe disposal of used PPE
  • requirement that all patrons and employees have some type of face covering
  • steps taken to ensure an adequate PPE supply chain including how the PPE is obtained/stored
  • specify the number of days the supply must be stored and the minimum PPE storage reserves that will be maintained (in days).
4. Cleaning, Disinfecting and Sanitizing – Plans shall detail procedures and schedules for
enhanced regular cleaning, disinfecting and sanitizing and for recurring deep cleaning and
disinfecting of the facility, including the frequency and interval at which the various activities
will occur.

Note: All facilities must be deep cleaned, sanitized and disinfected prior to reopening.
At a minimum, plans shall provide procedures for the cleaning, disinfecting and sanitizing the
following areas:
  • points of ingress and egress, including turnstiles
  • doors, door handles and knobs
  • elevators (including buttons and handrails), escalators and stairways
  • counters and other frequently touched surfaces
  • food and beverage areas
  • tables and seating areas, including chairs/stools on the gaming floor
  • slot machines/electronic gaming devices
  • table game surfaces and rails
  • dice, chips, cards, card shoes, card shufflers, roulette equipment (wheel head, ball and dolly) and other gaming devices/equipment
  • ATMs, kiosks and redemption terminals
  • bathrooms (patron and employee)
  • kitchens and food service and preparation areas
  • security podiums and areas
  • surveillance rooms
  • cage areas
  • count rooms
  • all back of house areas, including employee locker rooms, breakrooms and dining
rooms
  • IGB offices.
Plans shall outline steps that will be taken to ensure continuing supply of appropriate cleaning,
disinfecting and sanitizing products (including hand sanitizer).

Plans shall detail the placement and availability of hand sanitizer and disinfecting wipes in
patron and employee areas

5. Daily Health Screening – Plans shall detail how employees and patrons will be screened for
fever and other symptoms or illness and for possible exposure to COVID-19. Plans should
also address steps that will be taken to comply with the Health Insurance Portability and
Accountability Act (“HIPAA”) in connection with such screening. Individuals that do not
pass health screening shall not be allowed entry to the facility.

6. Signage – Plans shall detail the placement and use of signage on property, including floor
markings, to remind patrons and employees of social distancing requirements, proper hand
washing, use of sanitizers, use of PPE, and to stay at home if feeling sick. Signage must be
easily readable and displayed in prominent locations throughout the facility.

7. Training – Plans shall provide for employee training and instruction on the following
minimum required topics:
  • proper use and disposal of PPE
  • social distancing guidelines and COVID-19 exposure mitigation strategies, including hand washing and to stay home if feeling sick
  • recognition of possible COVID-19 symptoms
  • procedures for reporting possible COVID-19 exposure
  • procedures for responding to patrons who refuse to comply with social distancing and
PPE requirements
  • procedures for accommodation and protection of employees with compromised
immune systems
  • compliance with the Resumption Plan
  • proper use and disposal of cleaning, disinfecting and sanitizing products
Note: Employees must be instructed to stay at home if they feel sick, and to notify a
supervisor if they observe a patron or co-worker exhibiting COVID-19 symptoms or
other illness. Employees shall not be disciplined or otherwise penalized for staying home
from work because they were sick, experienced COVID-19 symptoms, were exposed to
COVID-19, received a positive COVID-19 diagnosis, or were subject to mandatory
quarantine. Nor shall employee bonuses or incentives be tied to attendance in any way
that could incentivize employees to come to work while sick.

8. Monitoring and Reporting – Plans shall detail the procedures for ensuring compliance with
the facility’s Resumption Plan and for prompt reporting of all violations and deficiencies to
the IGB. Plans shall also detail procedures for reporting confirmed patron or employee cases
of COVID-19 in conformity with IDPH and local county health authority guidelines. Plans
should also identify the steps that each facility will take if a COVID-19 outbreak occurs at the
facility.

9. Capacity and Occupancy – Plans shall detail occupancy requirements that allow up to 50%
of the maximum capacity allowed under the fire code in each facility. This percentage is
subject to change depending on the public health conditions at any time.

10. Food and Beverage Service – Plans shall outline how the facility’s food and beverage
program will comply with all applicable State and local health requirements imposed on food
and beverage businesses in Illinois.

11. Hotel Operations (if applicable) – Plans shall outline how the facility’s hotel operations will
comply with all applicable State and local health requirements imposed on similar hotel
businesses in Illinois.

12. Spas and Gyms (if applicable) – Plans shall outline how the facility’s spa and/ or gym
operations will comply with all applicable State and local health requirements imposed on
similar businesses in Illinois.

13. Entertainment and Concert Venues (if applicable) – Plans shall outline how the facility’s
entertainment and concert venue operations will comply with all applicable State and local
health requirements imposed on similar businesses in Illinois, including capacity and
occupancy restrictions.

Initially Prohibited Activities – The following activities will not be permitted until further notice from the IGB at such time after IDPH has approved their safe resumption:
  • buffet food service
  • poker rooms
  • table game tournaments
  • promotions that require patrons to cluster and/or that cannot be conducted in compliance with
current 6 foot social distancing requirements
  • valet parking service

< Gaming News