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Hard Rock Hotel and Casino Sioux City reopens 2 June

31 May 2020

Hard Rock Hotel & Casino - Sioux City is ready to welcome back guests at 9 a.m. on 2 June. Below are some of the rules and guidelines being implemented by the Iowa casino.

  • Six-foot floor markers will be visible in high-traffic areas. We ask that all guests obey CDC guidelines for social distancing.
  • All open Food & Beverage venues will have new seating configurations that meet the six-foot social distancing guidelines.
  • Groups will be limited to no more than 10 people.
  • Bar seating will be closed to patrons except for walk-up traffic.
  • All team members who work in direct guest-service areas will be wearing face masks.
  • Menus will be disposable one-time use to be discarded after each guest and/or digital menus to accommodate thorough sanitization.
  • Due to current restrictions on some available products, menus may feature limited items.
  • No self-service of food, including condiments, will be available.
  • Condiments will be removed from tables and dispensed by team members upon the request of the guest.
  • Guests are encouraged to make reservations, when possible.
Thermal Imaging. Guest and team member entrances are limited to allow our security team to conduct non-invasive temperature checks utilizing thermal imaging. In accordance with CDC guidelines, anyone displaying a temperature of 100.4 or more, displaying a cough, shortness of breath or other symptoms of COVID-19 will be discretely offered a secondary temporal temperature screening. Guests and team members with temperatures of 100.4 or more will not be permitted to enter the property.

Physical Distancing. Guests will be advised to practice proper social distancing from individuals and groups of people not traveling with them while standing in lines or moving around property. There will be signs and floor decals to assist with the guidelines set for social distancing at kiosks, cage/food and beverage counters, entrances and ATM’s.

Sanitation Stations. Hand sanitizer dispensers and sanitizer wipes have been placed throughout the property for guest and team member usage.

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