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Customer, Casino Enter Round Two of Jackpot Controversy

FLORIDA – As reported by the Miami Herald: "A Sunny Isles Beach man who was declared a casino winner -- then later was told he was a loser -- might get good news today, casino officials said.

'…'We hope we can come to an amicable agreement,' said Mike Bloom, president of the Seminole Hard Rock Hotel & Casino near Hollywood.

"Bloom blamed 'human error' for the problem during Freddy Howard's Aug. 29 visit to the casino and said he and Hard Rock executives will meet this afternoon with Howard, 53, and his Fort Lauderdale attorney, Keith Herbert, to discuss what to do about it.

"The Hard Rock has been reeling since the 'Swipe and Win' story broke, and officials said they want to assure the public that they are addressing the situation properly.

"Several casino employees involved in the promotion misread results and assumed Howard had won the top jackpot. Bloom would not specify how the employees erred but said only that they did not follow proper procedure for verifying a prize winner…"

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