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Akwesasne Mohawk Casino Resort signs deal with Agilysys

20 August 2015

(PRESS RELEASE) -- Agilysys, Inc., a leading global provider of next-generation hospitality software solutions and services, today announced that Akwesasne Mohawk Casino Resort in Hogansburg, NY, has selected the InfoGenesis POS system and the rGuest Pay payment gateway solution to streamline operations, enhance guest service and provide secure credit card payment.

The 150-room casino hotel, which includes four restaurants, a lounge and gift shop, wanted fully integrated point-of-sale and payment gateway solutions that would optimize food and beverage service and secure sensitive cardholder data. The Agilysys solutions met the property's criteria, with state-of-the-art features and functionality that will help the property boost efficiency while reducing the risks associated with credit card acceptance.

"The decision to partner with Agilysys was a easy one for me," said Toby TenEyck, director of food and beverage at Akwesasne Mohawk Casino Resort. "The functions of the InfoGenesis POS system are much more intuitive than those of the competition, and the rGuest Pay solution is purpose-built for the complex merchant environments prevalent in the hospitality industry. I had also worked with Agilysys at a previous property to transition from another vendor, and the entire process was very smooth and organized. Most importantly, the support Agilysys provides is exceptional. The company responds immediately to questions and requests and truly acts as a partner in helping to streamline processes."

InfoGenesis is a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touchscreen application with industry-leading offline capabilities and enterprise-quality configuration and reporting functionality. Designed for multi-unit and complex operations, InfoGenesis features real-time reporting, support for packages and prix fixe menus, and multi-language capabilities that drive service flexibility and increase operational efficiency. The system easily manages any combination of food, beverage and retail service, and integrates with other Agilysys next-generation solutions as well as a wide variety of third-party providers. InfoGenesis POS is available as an on-premise or Software-as-a-Service (SaaS) solution.

rGuest Pay is the Agilysys payment gateway solution that enables complete and secure payment processing. It leverages one of the only offerings that includes: validated Point-to-Point Encryption (P2PE), which reduces the potential for malicious hacking and fraud; a Payment Information Proxy (PIP) that secures data arriving via e-commerce interfaces; robust tokenization, which eliminates storage of cardholder data; and a full range of fixed and mobile EMV-ready payment devices that ensure compliance with new card security regulations.

"Guest confidence is often created or destroyed at the point of sale, so it's critical to implement technology that not only increases efficiency but also enhances the guest experience," said Jim Walker, vice president of sales and marketing at Agilysys. "The InfoGenesis POS, which is one of the most versatile point-of-sale systems on the market, will enable Akwesasne Mohawk Casino Resort to optimize food and beverage delivery, capitalize on revenue opportunities and enhance guest service. And, with unparalleled security as a core requirement for rGuest Pay, the property can also be assured that guest data is secure and protected at all times."

Located in New York's scenic North Country, Akwesasne Mohawk Casino Resort features 150 guest rooms, four restaurants, a full-service spa and state-of-the-art meeting facilities. The property also includes a 130,000-square-foot casino with more than 1,800 slot and video games, 30 table games, a lounge and gift shop. Akwesasne Mohawk Casino Resort is owned and managed by the Saint Regis Mohawk Tribe.

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