CasinoCityTimes.com

Gurus
News
Newsletter
Author Home Author Archives Search Articles Subscribe
Stay informed with the
NEW Casino City Times newsletter!
Newsletter Signup
Stay informed with the
NEW Casino City Times newsletter!
Related Links
Recent Articles
Best of Howard Stutz

Gaming Guru

Howard Stutz
 

Station Casinos to hire 164 workers in Nevada

15 October 2010

LAS VEGAS, Nevada -- In its first post-bankruptcy move, Station Casinos will hire 164 workers to staff customer service positions at the company's Las Vegas properties.

Of the jobs, more than 40 are manager-supervisor roles and the majority of the positions are full time.

Station Casinos Chief Operating Officer Kevin Kelley said Thursday its corporate financial reorganization cast a cloud over operations, even while business continued at the company's 18 area casinos.

Kelley said the company decided to fill positions that deal directly with hotel and casino guests as a way of boosting customer service. Improving operations in that area has been a stated company goal since the court-administered portion of the bankruptcy process ended in August.

"Our number one mission, and the cornerstone of our business, has always been taking care of our guests," Kelley said. "We believe the guest experience differentiates us from the competition and gives us a competitive advantage."

Corporate executives asked property leaders to identify "front of the house" positions in order to beef up customer service. Station Casinos properties will hire for positions throughout the properties, including the hotel areas, the casinos and restaurants. The jobs range from assistant hotel managers at several properties, front desk workers, dealers and casino floor personnel, and restaurant staff.

The positions are being tailored to each property's needs.

Kelley said former Station Casinos employees who lost their jobs through staff reductions and layoffs during the recession will be given preference for the open positions, as long as they are qualified for the different jobs.

Station Casinos, which now employs about 12,000, would not disclose how many workers were laid off over the past few years.

"Like every other business, we made staffing adjustments to reflect our business levels," company spokeswoman Lori Nelson said.

Kelley said the recovery of the Las Vegas economy has been slow. However, the company is trying to improve and enhance guest service as a way of boosting business.

"We recognize the challenges the valley is facing and we're in a people-centric business," Kelley said. "By figuring out ways to focus on the customer, we might be able to create a relationship so we will become the choice of where they spend their entertainment dollars."

Station Casinos is not accepting job applications in person and is asking prospective employees to apply on the company's website -- www.stationcasinos.com -- under the careers tab.

A federal bankruptcy judge in August confirmed Station Casinos' reorganization plan after 90 percent of the company's secured and unsecured creditors signed off on the deal which will wipe some $4 billion in debt from the company's books.

State gaming regulators are expected to rule on the plan after Jan. 1, which would give creditors an ownership stake in the reconfigured operation, with the Fertitta family remaining in control of the company.

Station Casinos isn't the only casino operator with job openings.

The Cosmopolitan of Las Vegas on the Strip is hiring 5,000 positions for the hotel-casino that opens Dec. 15. One of the restaurants planned for the Cosmopolitan, Holsteins Shakes and Buns, is holding a job fair 9 a.m. to 2 p.m. Tuesday through Thursday inside Treasure Island for an undisclosed number of positions.
Station Casinos to hire 164 workers in Nevada is republished from Online.CasinoCity.com.