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Electronic Gambling Report: Gaming Websites Design and Structure

11 November 2000

Nov. 11, 2000 --Gaming websites vary enormously in size and structure. Some are simple three-page sites with no additional links, and some are elaborate (and often repetitive) collections of ten or more links and sublinks. Most home pages offer a menu of links. The most common listings are:

• " About Us" (which may or may not contain information about the workings of the company)

• " Contact Us" (usually one or more email addresses with assurance that someone will be available to address problems)

• " Frequently Asked Questions" (mostly about how to deal with transmission and software glitches, often also addressing legal issues associated with the questioner' s location)

• " Help" (a list of solutions to possible financial and payment problems)

• " Rules" (sometimes a general statement of how games are to be played and money handled, sometimes a detailed description of how each game is to be played)

• " Security" or " Security Features" (a list of ways in which a betting transaction with this website will be expedited and protected).

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