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Bellagio Resorts Deploys Paperless HR

Using FileNET's Web Content Management technology over the past two years, Bellagio has automated its entire human resources operation through its corporate Intranet, allowing managers to quickly access any employee's personnel file via the Web. (Photo: http://www.newscom.com/cgi-bin/prnh/20000207/FILENETLOGO )

Using active browser screens powered by FileNET's Web Content Management, Bellagio is able to leverage database and hierarchical security features in its legacy AS/400-based system to create a new Web-based approach to HR management. Bellagio managers can now access organized information from more than 10,000 employee personnel files to verify employee status, work shifts, attendance, vacation schedules, commendations, and other aspects of employment using a central Web interface.

Supervisors are also able to post notes, make changes to a file, initiate salary changes, post vacation time and sick leave, and perform all aspects of human resources management faster, and more efficiently, without generating paper forms.

``Our Human Resources department has converted a huge database of personnel records into really useful information,'' said Arte Nathan, vice president of Human Resources for the Bellagio Hotel. ``We can consolidate information through FileNET's open architecture and link directly to our legacy systems.

"For the first time, we have a customized, paperless HR operation that saved us approximately $1 million dollars in the first 14 months in time, staff and administrative costs.''

Bellagio's human resources system consolidates personnel files, medical files, and Equal Employment Opportunity records through a central Web interface. Managers now enter electronic notes to personnel records, which also feature attached photos and signatures, eliminating the need for duplicate personnel files and scattered record keeping. Access to proprietary data is password-protected using hierarchical security, so only authorized managers have access to sensitive information. The entire history of each personnel record is captured as part of the process, including a list of managers who have reviewed the file.

Bellagio has even automated its Personnel Action Notice processing, consolidating HR forms that were previously processed manually, or that resided on disparate systems, such as Windows NT and SQL Server. Now managers can initiate wage changes, shift changes, promotions, and other personnel actions automatically by completing an electronic form that is routed via e-mail and initiated automatically with a supervisor's approval.

According to Nathan, only 500 of Bellagio's 10,000 employees have their own workstations, but kiosks are being set up at strategic locations throughout the hotel so all employees can access the system. By creating a simple-to-use Web interface, Bellagio is able to realize substantial savings on data entry by having employees enter address changes, benefits preferences, dependents, and other data directly into the system.

``Bellagio's innovative use of our technology to put its human resources operations on-line demonstrates the power and flexibility of Panagon Web Content Management,'' said Lee Roberts, CEO of FileNET. ``Clearly, FileNET enables business processes via the Web and building on Bellagio's example, we expect to deliver applications like these to an even broader range of line of business functions.''

About FileNET

FileNET Corporation (Nasdaq: FILE - news) is a leading provider of enterprise Web Content Management and eBusiness applications that help corporations and government organizations build Intranets, business-to-business and business-to-consumer portals to manage their business information and work processes more productively. Headquartered in Costa Mesa, Calif., the Company markets its innovative products in more than 70 countries through its own global sales, professional services and support organizations, as well as via its ValueNET Partner network of resellers, system integrators and application developers. Founded in 1982, the company currently employs more than 1,700 people and reported record first quarter revenues for the first quarter 2000 of $92.8 million.

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