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Viejas Casino and Resort is focused on guest safety

26 June 2020

(PRESS RELEASE) -- Viejas Casino & Resort continues to lead the way in both guest service and safety. As the first casino to re-open in San Diego, Viejas established and demonstrated how to operate in this new and challenging time, setting the standard by which all others would follow. From updated safety practices, including no-contact temperature checks at entry, no-touch QR code electronic menus, SMS line cue replacements, custom plexiglass gaming partitions, along with enhancing its cleaning procedures, Viejas has spared no effort to ensure its guests are able to enjoy the safest environment possible.

Viejas General Manager James Wild stated, "Every decision we make is through a lens focused on guest and team member safety. Early on, when we identified the upcoming challenges of COVID, Viejas created a COVID committee composed of industry and medical professionals. This committee is dedicated to not only creating guidelines and practices but also to monitor them in use, constantly evaluating for improvement. At Viejas, we will never stop moving towards perfection in regards to our service and safety."

Viejas Casino & Resort is at the heart of the Viejas Band of Kumeyaay Indians' entrepreneurial achievements and is recognized as one of the most respected and successful Indian gaming resorts in the nation. Since its beginnings as the Viejas Bingo Room in 1977, the property has undergone several expansions, constantly striving to provide guests more amenities, better services, and more reasons to visit.

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