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Parx Casino ready to reopen on 29 June

22 June 2020

Parx Casino is ready to begin welcoming back guests to the property on 29 June. The Pennsylvania resort is implementing several new protocols which are listed below.

Hours of operation:
  • Monday to Thursday – 9am to 3am
  • Friday at 9am through Monday at 3am we will operate on a 24–hour basis, with ongoing cleaning occurring during operating hours
Guest arrival process:
  • For now, valet parking will not be available.
  • Entry will be limited to certain marked doors at each of the three main entry areas.
  • You will enter through doors that are either propped open, automated, or manually opened by a Parx employee.
  • If the property has reached capacity, you may be asked to wait in an outside queue. These queues will be sectioned off, covered from the elements, marked for appropriate social distancing and monitored by security. We will establish a dedicated queue and entry for our Elite and Premium Xclub guests.
  • A security officer will greet and screen you and ask you to use hand sanitizer.
  • The screening process involves some questions and a temperature check upon entry. You will have your temperature checked using contactless thermal cameras or infrared thermometers. If you register a temperature at or above 100.4°F, you will be asked to take a secondary temperature screening in a non-invasive manner. If the secondary temperature check also registers a temperature at or above 100.4°F, you will not be allowed entry into the property. You must pass a temperature check to enter the property.
  • You will be required to wear approved masks at all times while on the property. If you do not have a clean, approved mask with you, we will provide you with a mask. If you refuse to wear a mask, you will be denied entry.
Additional guest safety procedures:
  • Please practice appropriate social distancing as recommended by the Centers for Disease Control and the Pennsylvania Department of Health.
  • Slot machines, table games, restaurant tables and other physical layouts have been arranged to promote distancing. Per governmental guidance, the poker room will be closed until further notice.
  • Hand sanitizer dispensers will be placed at all entrances and contact surfaces throughout the casino floor, restaurant entrances and service counters. We encourage you to use these stations regularly.
  • Health and hygiene reminders will be displayed throughout the property demonstrating the correct manner to wear, handle and dispose of masks.
  • We have increased the frequency of cleaning and sanitizing throughout the premises, with emphasis on frequent contact surfaces, including, but not limited to, door handles, bathrooms, ATMs, TRMs, kiosks, cage counters, gaming machines, gaming tables, dining surfaces and seating areas.
  • We have increased the frequency of air filter replacement and HVAC system cleaning and maximized fresh air exchange.
Employee safety procedures:
  • All employees will submit to the same temperature check process as guests upon their entry to the property. Employees with a temperature at or above 100.4°F will be denied entry.
  • All employees will wear masks in all public guest interaction areas and public office areas. Other PPE including gloves will be available to all team members and mandated for certain activities.
  • All employees have been instructed to wash their hands (or use hand sanitizer if a sink is not available) every 60 minutes and after any of the following activities: using the restroom, sneezing, touching their face, blowing their nose, cleaning, sweeping, mopping, smoking, eating, drinking, entering the gaming floor, going on and returning from break and before and after starting their shift.
  • Our employees will be provided training in our new safety, sanitation and social distancing protocols.

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