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JACK Entertainment named 2018 Top Workplace

18 June 2018

(PRESS RELEASE) -- JACK Entertainment, a recognized leader in the gaming-hospitality industry, has been named a 2018 Top Workplace by The Plain Dealer. The recognition is based on feedback from an anonymous team member survey that measures workplace culture.

“Our talented and dedicated team members are the heart and soul of this company. We strive to provide them with an outstanding work culture and create an atmosphere where hardworking, passionate individuals can flourish,” said Mark Tricano, senior vice president of operations, Northeast Ohio, for JACK Entertainment. “To receive this award is a true testament to our mission to make JACK a great place to work and play.”

JACK Entertainment and its affiliates own and operate Jack Cleveland Casino, Ohio’s first full-service casino located inside the historic Higbee Building in the heart of downtown Cleveland, and JACK Thistledown Racino, a Cleveland-area thoroughbred racetrack and gaming facility. Together these properties employ nearly 1,900 JACK team members and feature nine dining establishments, seven unique bars, and more than 150,000 square feet of gaming space.

The team member survey is administered by the research partner Energage, LLC (formerly WorkplaceDynamics), a leading provider of technology-based employee engagement tools.

“Becoming a Top Workplace isn’t something organizations can buy,” said Doug Claffey, chief executive officer of Energage. “It’s an achievement organizations have worked for and a distinction that gives them a competitive advantage. It’s a big deal.”

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