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Caesars Entertainment will reopen two resorts tomorrow

31 May 2020

Horseshoe Casino - Council Bluffs and Harrah's North Kansas City Casino & Hotel announced they are going to be reopening the doors tomorrow. Below are some of the new guidelines the resorts will abide by.

CLEANING & DISINFECTING
  • Our resorts are cleaned and disinfected daily and throughout each shift.
  • Team members have been trained on proper cleaning and disinfecting procedures, as well as proper usage of PPE.
  • High touch items have been cleaned and disinfected between use.
SOCIAL DISTANCING
  • Social distancing procedures are implemented across properties, including appropriate signage in queuing areas.
  • Casino floors, restaurants and other seated venues have reduced their capacities to allow for appropriate social distancing.
HAND WASHING & SANITIZING
  • Additional hand sanitizing stations have been added throughout the resort.
  • Team Members will provide hand sanitizer at check-in, table games, cage, and other transaction points.
  • Hand washing reminders are available throughout restroom facilities.
SLOTS
  • Slot machines banks have been arranged to allow for proper social distancing.
  • Machines are disinfected regularly throughout the day.
  • Hand sanitizer stations are available near slot banks.
TABLE GAMES
  • Positions will be limited at each table to allow for appropriate social distancing.
1. Three players per blackjack/pai gow /carnival game table
2. Four players per roulette/poker table
3. Six players per craps table
  • Guests will not be able to congregate behind players at a gaming table.
  • Where possible, procedures have been adjusted to allow only dealers to touch cards.
  • High touch gaming items (dice, chips, etc.) will be routinely disinfected, and cards will be refreshed more frequently.
  • Dealers will provide hand sanitizer to every arriving player.
RACE & SPORTS BOOKS
  • Chairs and tables in viewing area have been adjusted to allow for appropriate social distancing.
  • Hand sanitizer will be provided at betting stations.

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