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APCW Audits: Best Casino Partners

10 December 2009

Within the past 60 days, the APCW conducted an audit of the Best Casino Partners affiliate tracking software, and Go Casino. Please note that certain criteria have been kept confidential to preserve the anonymity of the auditing process. Audits are conducted randomly throughout the year and may come at any time. Any potential problems with an audit are discussed with the casino program prior to the posting of the results. Testing was conducted by an auditor who visited Go Casino via an affiliated link.

Affiliate Tracking

Our Auditor visited Go Casino via affiliate link. The Hit, download and deposit tracked in real time.

The welcome email was concise and effective. The email contained clear instructions for depositing and information on how to receive a bonus. It also gave email and phone number for customer service.

There were no affiliate tracking issues.

Player Bonus Report

Go Casino bonus:

  • Bonus was added immediately after deposit. 100% Bonus up to $1000

Other Audit Details

  • Casino Visited: GoCasino.com
  • Download or Flash: Download
  • Connection: DSL
  • Download Speed: 48 Seconds
  • Webmaster Stats: Tracked Correctly
Player Experience Questionaire

The questionnaire below was filled out by the auditor. The questions were designed to obtain information about the player experience.

  • WAS THE DOWNLOAD AND INSTALLATION PROCESS EASY AND QUICK? Yes
  • WERE THERE ANY PROBLEMS WITH THE DEPOSIT? No
  • HOW FAST WAS THE DEPOSIT PROCESSED? Fast
  • DID YOU ENJOY THE GAMES? Yes
  • WERE THERE ANY TECHNICAL ISSUES? No
  • DID YOU CONTACT CUSTOMER SUPPORT FOR ANY REASON? No need
  • WERE ANY BONUSES OR COMPS AWARDED TO YOU? Yes
  • DID YOU GET THE BONUSES OR COMPS YOU THOUGHT YOU WERE SUPPOSED TO? Yes
  • HOW FAST DID IT TAKE TO GET YOU BONUS? Received upon deposit
  • WHAT WAS YOUR OVERALL OPINION OF THIS CASINO'S ATMOSPHERE? It was easy to navigate and play.
  • WOULD YOU PLAY HERE AGAIN? Yes
  • WOULD YOU RECOMMEND THIS SITE TO YOUR FRIENDS? Yes
  • ANY ADDITIONAL COMMENTS OR OBSERVATIONS? No

FOLLOW UP:
  • We received some promotional emails in the last 45 days. All were for the same casino, none were cross marketing. When we visited Go Casino, we noticed a pop-up window. We returned later and tested the pop up to make sure it tracked back to the referring affiliate. The pop-up tracked correctly to the affiliate account.

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