Stay informed with the
NEW Casino City Times newsletter!
Our Strategy Experts
Casino City Times has the latest International Gaming News.
GAMING GURUS: LATEST FROM OUR STRATEGY EXPERTS
19 August 2014FROM MARK: I just heard this one: "If in Las Vegas, play the slots at 11 at night because they have to meet a minimum payout each day."FRANK RESPONDS: Tell the person who told you this piece of information that there is a bridge that connects Brooklyn to Manhattan that is for sale cheap...read more
18 August 2014There's a special sort of insanity involved in betting college football futures. Unlike the NFL, betting on NCAA futures requires giant leaps of faith, with most teams starting players who have never played college football in critical positions and roles...read more
17 August 2014QUESTION: Can random number generators in video keno be programmed not to hit certain numbers, or at least not as often? A example could all numbers under 12 –- the month numbers -- considering many folks play birthdays and that would stop them from winning as often or as much?ANSWER: Not legally...read more
16 August 2014Recently, I was reminded about one of the greatest benefits of casino customer service training. The outstanding casino customer service it creates can have a long, positive shelf life in guests’ minds. I was also reminded that lack of training can have lasting repercussions.I was reading an article about a company’s very public social media struggles with its customers...read more
13 August 2014I'd like your opinion on the following casino marketing strategy. Empire City Casino sends me emails showing big jackpot winners. [Images of a $10,209.29 hit from a $5 bet on a Quick Hit Platinum machine and a $12,866,84 hit from a 40-cent bet on a Cash Spin machine were attached.) They have over 5,000 slots, so your odds are still high...read more
12 August 2014FROM DOUG: I enjoy your articles, insights and analysis on craps and I especially like your 5-Count method. It is only the past year or so I could get to the Philly casinos a few times a month and I am a very small bettor at this point…$10 Pass Line and 1X odds.It seems that the 5-Count method works well much of time but not all...read more
11 August 2014This column represents my return to reality after a week relaxing on the beach at Cape Cod. So my mind isn't completely off the sun, sand and surf.As a result, I'm easing my way back into the gambling world with a beach-themed column. Here are 10 great bets you can make on your next pilgrimage to the beach.10...read more
10 August 2014QUESTION: Your recent Q & A about class II and III machines confused me. You said "If a machine doesn't have a bingo display, it's not a Class II game. Same for video poker. If it has a bingo display, it's Class II. If it doesn't, it's Class III."Here in the East, there are two places that seem rather successful, but are VLT machines...read more
9 August 2014What’s the one thing you positively must have if you want to gamble? Of course, c-a-s-h. Most folks just use folding money. Nothing wrong with that, but there are other options, some better, some worse.And what about managing that cash when you gamble on the tables or machines? Do you have a plan f...read more