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GAMING GURUS: LATEST FROM OUR STRATEGY EXPERTS
23 August 2014Dear Stickman,I visit Las Vegas for about 14-20 days out of the year. After reading so many articles stating that video slots are undoubtedly the best slots to play, I took the advice and played video poker, intently, about 2 years ago, for the first time.I convinced my friend to do the same, and ...read more
21 August 2014Video slots are all about entertainment, and much of the entertainment value comes in bonus events. Whether we’re talking about a spin of a prize wheel, a second-screen pick’em event or bankroll-building free spins, the bonuses are the moments players eagerly anticipate.But most of the time, we’re watching the video reels spin...read more
20 August 2014Last night I was sitting next to a gentleman who was playing the Wicked Winnings slot machine and he hit the She Devils with several Ravens. When the total win was finally tallied, it came out to $1,204.60. So this fellow was just $5.60 over the $1,199.00 magic number and received a 1099...read more
19 August 2014FROM MARK: I just heard this one: "If in Las Vegas, play the slots at 11 at night because they have to meet a minimum payout each day."FRANK RESPONDS: Tell the person who told you this piece of information that there is a bridge that connects Brooklyn to Manhattan that is for sale cheap...read more
18 August 2014There's a special sort of insanity involved in betting college football futures. Unlike the NFL, betting on NCAA futures requires giant leaps of faith, with most teams starting players who have never played college football in critical positions and roles...read more
17 August 2014QUESTION: Can random number generators in video keno be programmed not to hit certain numbers, or at least not as often? A example could all numbers under 12 –- the month numbers -- considering many folks play birthdays and that would stop them from winning as often or as much?ANSWER: Not legally...read more
Articles by Martin R Baird
16 August 2014Recently, I was reminded about one of the greatest benefits of casino customer service training. The outstanding casino customer service it creates can have a long, positive shelf life in guests’ minds. I was also reminded that lack of training can have lasting repercussions.I was reading an article about a company’s very public social media struggles with its customers...read more
13 August 2014I'd like your opinion on the following casino marketing strategy. Empire City Casino sends me emails showing big jackpot winners. [Images of a $10,209.29 hit from a $5 bet on a Quick Hit Platinum machine and a $12,866,84 hit from a 40-cent bet on a Cash Spin machine were attached.) They have over 5,000 slots, so your odds are still high...read more
12 August 2014FROM DOUG: I enjoy your articles, insights and analysis on craps and I especially like your 5-Count method. It is only the past year or so I could get to the Philly casinos a few times a month and I am a very small bettor at this point…$10 Pass Line and 1X odds.It seems that the 5-Count method works well much of time but not all...read more